PowerFlow Paper Solutions

License Activation

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License Overview

The PowerFlow Dilution Control System requires a valid license to operate. The license is tied to the hardware of the control PC and must be activated before the system can be used in production.

Trial Mode

The software operates in trial mode for 30 days without a license. During trial mode, all features are available but a watermark is displayed. Contact PowerFlow to obtain a full license.

License Types

License Type Description Features
Standard Single machine license Full functionality, 1 machine, 1 year support
Professional Enhanced features Standard + advanced diagnostics, grade recipes
Enterprise Multi-machine site license Professional + multi-machine, central monitoring

Activation Process

Follow these steps to activate your license:

  1. Launch the Application

    Start the Dilution Control System. If the license is not yet activated, the License Activation dialog will appear automatically.

  2. Obtain Hardware ID

    The dialog displays your unique Hardware ID. This ID is generated from your computer's hardware and is required for license activation.

    Hardware ID: XXXX-XXXX-XXXX-XXXX

    Click Copy to copy the Hardware ID to the clipboard.

  3. Request License Key

    Contact PowerFlow with your Hardware ID:

    Include your order number and company details in your request.

  4. Receive License Key

    PowerFlow will generate a license key specific to your Hardware ID and send it to you via email.

    License Key: XXXX-XXXX-XXXX-XXXX-XXXX

  5. Enter License Key

    In the License Activation dialog:

    1. Enter or paste the License Key in the provided field
    2. Click Activate
    3. Wait for validation to complete

  6. Activation Complete

    Upon successful activation, a confirmation message will appear. The software is now fully licensed and ready for use.

Offline Activation

If the control PC does not have internet access, request an offline activation file from PowerFlow. This file can be transferred via USB and imported into the License Activation dialog.

License Transfer

If you need to transfer the license to a new computer (e.g., hardware replacement), follow this process:

Deactivate on Old Computer

  1. Open the Dilution Control System on the old computer
  2. Go to Help > License Information
  3. Click Deactivate License
  4. Confirm the deactivation
  5. Note the Deactivation Code provided

Activate on New Computer

  1. Install the software on the new computer
  2. Obtain the new Hardware ID
  3. Contact PowerFlow with:
    • Old Hardware ID
    • New Hardware ID
    • Deactivation Code
    • Reason for transfer
  4. Receive a new license key for the new hardware
  5. Activate using the new license key
Hardware Changes

Significant hardware changes (motherboard, CPU) may change the Hardware ID and require license reactivation. Minor changes (RAM, storage) typically do not affect the license.

Troubleshooting

License Activation Failed

Error Cause Solution
Invalid License Key Key does not match Hardware ID Verify the key was generated for this specific Hardware ID
License Expired License term has ended Contact PowerFlow to renew the license
Hardware ID Changed Hardware was modified Request a new license key for the new Hardware ID
Already Activated Key used on another machine Deactivate the old installation first or purchase additional license

View License Information

To view your current license status and details:

  1. Go to Help > License Information
  2. The dialog shows:
    • License type and status
    • Hardware ID
    • Expiration date (if applicable)
    • Licensed features

Contact Support

For license-related issues, contact PowerFlow support:

  • Email: [email protected]
  • Subject: License Support - [Your Company Name]
  • Include: Hardware ID, license key (if available), error message, and screenshots